Assistant Manager for Information Technology Department (Code: AM ITD)

JOB SUMMARY

The Information Technology Assistant Manager assists in management of all IT related outsourcing activities by collaborating with IT solution providers/vendors, monitoring project progress and cost, completing project deliverables on time, complying or critical success factors, resolving problems/discrepancies and training and training of users to ensure cost -efficient and successful IT project implementation.

Required Skills, Knowledge and Characteristics

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• Preferably 2-5 years of experience working in IT operations
• Experience leading and managing IT projects and rolling out IT infrastructures across various technologies
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Firm grasp on IT infrastructure and operations best practices

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, AM ITD)

Program Management Specialist (Code: PMO SPL)

JOB SUMMARY

Program Management Specialist is responsible for assisting the PMO Manager oversees the activities of a projects and programs to ensure that the project management processes are executed consistently.

Essential Duties and Responsibilities

• Assists in evaluating the progress of the project to ensure the timeline is followed steadily and consistently;
• Assists in setting up tools and standards for managing the program;
• Planning, tracking, and reporting on outputs and outcomes;
• Assists the PMO Manager in monitoring risks and issues and taking corrective measurements;
• Setting quality control standards and tracking implementation;
• Assists the PMO in facilitating performance assessment, monitoring and work planning, project implementation, evaluating performance / results and targets;
• Assists in reviewing / preparing the progress performance reports;
• Managing the main program documentations such as the program initiation document;
• Other tasks that may be assigned from time to time.

Required Skills, Knowledge and Characteristics

• Good knowledge and handling of project and program management methodology and techniques;
• Good understanding of the wider objectives of the program;
• Ability to work positively with the wide range of individuals involved in program management;
• Strong leadership and management skills;
• Good knowledge of budgeting and resource allocation procedures; and
• The ability to find innovative ways to resolve problems.

Education

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, PMO SPL)

Customer Service Assistant for Cebu Satellite Office (Code: CSA CAT)

JOB SUMMARY

The Customer Service Assistant is primarily responsible for the marketing initiatives within their assigned region and meets the Association’s set targets for the year.  The CSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others.  The CSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned. 

Required Skills, Knowledge and Characteristics

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Highly creative
• Systematic, organized and resourceful
• Flexible, out-going but courteous and trainable character
• Has initiative and sense of urgency
• Customer service-oriented

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, CSA CAT)

Customer Service Assistant for Cebu Satellite Office (Code: CSA CEBU)

JOB SUMMARY

The Customer Service Assistant is primarily responsible for the marketing initiatives within their assigned region and meets the Association’s set targets for the year.  The CSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others.  The CSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned. 

Required Skills, Knowledge and Characteristics

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Highly creative
• Systematic, organized and resourceful
• Flexible, out-going but courteous and trainable character
• Has initiative and sense of urgency
• Customer service-oriented

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, CSA CEBU)

Customer Service Assistant - Reliever (Code: CSA-RELIEVER)

JOB SUMMARY 

The Customer Service Assistant – Relievers (CSA-Relievers) performs the same functions as that of a CSA-Region but has not permanent assigned region.  The CSA-Reliever is primarily responsible for performing the duties of a CSA-Region who will be on an indefinite or extended leave so as to provide continuous service to members of the region.

 Required Skills, Knowledge and Characteristics

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Preferably 1-2 years work experience specializing in Sales, Marketing, Banking, Financial Services or equivalent
• Self starter and Hardworking
• Can work with minimal supervision
• Must have an excellent sales and market analytical skills
• With Good oral & written communication skills
• Diligent, honest, meticulous and organized
• Must have a strong personality and proven leadership skills
• Willing to travel heavily within the assigned area of responsibility

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, CSA-RELIEVER)

Account Representative for NCR (Code: AR NCR)

JOB SUMMARY

Performs activities that involve selling, customer service as well as the overall management of sales through reports generation (from lead generation, promotional marketing to closing of deals). Other activities include research and product/services development that are suitable to the particular needs of PSSLAI’s clientele. Coordinates and works with the support teams in the regional offices as well as the Head Office for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with PSSLAI’s vision and values.

Required Skills, Knowledge and Characteristics

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Preferably 2-5 years work experience specializing in Sales, Marketing, Banking, Financial Services or equivalent
• Self starter and Hardworking
• Can work with minimal supervision
• Must have an excellent sales and market analytical skills
• With Good oral & written communication skills
• Diligent, honest, meticulous and organized
• Must have a strong personality and proven leadership skills
• Willing to travel heavily within the assigned area of responsibility

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, AR NCR)

Internal Audit Assistant (Code: IAA)

JOB SUMMARY

The Internal Audit Assistant is responsible for reviewing and assessing PSSLAI's financials, processes, controls and practices, as well as related procedures according to the yearly audit plans to provide the Head of the Audit Department objective assurance and consulting activity   designed   to   add   value   and   improve   the   Association's operations. The internal auditor shall perform management, information systems and technologies, financial and security audits in all locations of the Association to review and evaluate the effectiveness and efficiency of operations, reliability of financial reporting, compliance with applicable laws and regulations.

Required Skills, Knowledge and Characteristics

• Bachelor's/College    Degree    ,    Computer    Science/Information Technology, Finance/Accountancy/Banking
• With recognized professional designation, Certified Information Systems Auditor (CISA) is a plus
• Preferably with work experience using IT internal audit methodologies, with sufficient knowledge of IT environment and controls
• With at least 2-3 yrs experience in preparing audit reports including executive summary and rating of adequacy of control and risk management.

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, IAA)

Collection Assistant (Code:COL)

The Collection Assistant ensures that efficient, timely and up-to-date collections initiatives on all accounts are properly implemented as well as the recovery of problem accounts is appropriately pursued.

Required Skills, Knowledge and Characteristics

• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Preferably 1-2 years work experience specializing in Banking, Financial Services or equivalent
• Self starter and Hardworking
• Has initiative and sense of urgency
• Can work with minimal supervision

Kindly email you resume to maficar.nolasco@psslai.com.

Format on the email subject: Fullname, Code (ex: Maficar Nolasco, COL)