Careers
Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.
If you’re ready to serve those who serve and protect, join us today and make a difference!
Job Openings
Account Representative
Performs activities that involve selling, customer service as well as the overall management of sales through reports generation (from lead generation, promotional marketing to closing of deals). Other activities include research and product/services development that are suitable to the needs of PSSLAI’s clientele.
Required Skills, Knowledge and Characteristics
Graduate of any 4-year course (college undergraduate or holder of vocational or associate degree courses are welcome to apply)
With at least 1-3 years of work experience specializing in Marketing, Banking, Financial Services or equivalent
Self starter and Hardworking
Can work with minimal supervision
Must have an excellent sales and market analytical skills
With Good oral & written communication skills
Diligent, honest, meticulous and organized
Must have a strong personality and proven leadership skills
Willing to travel heavily within the assigned area of responsibility:
Dipolog
Laoag
Bacolod
Cabanatuan
Dumaguete
Cordon
Iloilo
Bicutan
Taguig
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, Area (ex: Juan Dela Cruz, AR Cordon)
Member Service Assistant
JOB SUMMARY
The Member Service Assistant is primarily responsible for the marketing initiatives within their assigned region and help meets the Association’s set target for the year. The MSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others. The MSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned.
Required Skills, Knowledge and Characteristics
- Bachelor's degree in Business Administration, Marketing, Management, or any related field.
- College undergraduates or graduates of vocational or associate degree programs may be considered, provided they have at least three (3) to five (5) years of solid and relevant sales experience.
With at least one (1) to two (2) years of relevant work experience in handling customer inquiries and promoting products or services.
- Willing to perform sales activities and achieve sales targets while working with minimal supervision in a fast-paced environment.
- Has strong verbal communication, interpersonal, and customer service skills.
- Proficient in Microsoft Office applications (MS Word, MS Excel, and MS PowerPoint).
- Willing to perform field work and participate in field marketing activities as needed.
Areas:
Crame
Bicutan
Bacolod
Tarlac
Cotabato
Parang
Palo
Iloilo
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, Area (ex: Juan Dela Cruz, MSA Cotabato)
Member Service Assistant (Reliever)
JOB SUMMARY
The Member Service Assistant Reliever is primarily responsible in relieving MSAs positions in the regions/provinces and shall be responsible for the marketing initiatives within that region and help meets the Association’s set target for the year. The MSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others. The MSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned.
Required Skills, Knowledge and Characteristics
- Graduate of any 4-year course
- With at least 1-2 years of work experience specializing in Customer Service, Sales, Marketing, Banking, Financial Services or equivalent
- Required Skill(s): MS Excel, MS Office, MS Word
- Willing to do field work (as needed) and be assigned to region/provinces nationwide
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MSA REL)
IT Audit Assistant
The IT Audit Assistant is responsible for reviewing and assessing PSSLAI's financials, processes, controls and practices, as well as related procedures according to the yearly audit plans to provide the Head of the Audit Department objective assurance and consulting activity designed to add value and improve the Association's operations. The internal auditor shall perform management, information systems and technologies, financial and security audits in all locations of the Association to review and evaluate the effectiveness and efficiency of operations, reliability of financial reporting, compliance with applicable laws and regulations.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Accountancy, Internal Audit, Accounting Technology, Financial Management, Information Systems, Information Technology, or a related field.
Professional certification such as Certified Information Systems Auditor (CISA) is highly preferred; other relevant certifications are an advantage.
At least 1–2 years of experience in IT Audit, Internal Audit, Risk Management, Compliance, or Information Security.
Strong understanding of IT audit methodologies, IT general controls (ITGC), application controls, risk assessment, and internal control frameworks.
Experience in evaluating business processes, identifying control weaknesses, and recommending process improvements.
Proficient in data analysis, audit documentation, and preparation of audit reports.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Ability to work independently and collaboratively in a dynamic environment.
Willing to travel and perform fieldwork in PSSLAI Head Office and Satellite Offices/Branches as required.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, IT AA)
Product Specialist-Partnerships (Merchants)
Responsible for the overall development, management, promotion, and acceptance of the Association’s partner merchants to expand our product offerings to Members and generate revenue.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Management, Management or Marketing
Extensive training and experience in marketing and business development, particularly in partnerships.
Previous business development or sales experience in high-value products, particularly in the Real Estate and Automotive industries, an advantage.
Excellent and effective written and oral communication skills
Proficiency in computer operations and applications.
High degree of organizational and analytical skills.
Hardworking, innovative, results-oriented and with positive work attitude.
Excellent public relations and maintains good rapport with peers and partners. requirements
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, PRODSP)
Business Process and Analytics Supervisor
We are seeking a detail-oriented and analytical BPAD Supervisor who will assist the department head in business process improvement initiatives, automation projects, and analytics-driven initiatives across the Association. The role ensures that workflows are optimized, inefficiencies are identified and addressed, automation tools are deployed effectively, and data-informed recommendations support cross-departmental performance improvements.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Industrial Engineering, Management Engineering, Business, Information Systems, Analytics, or related fields.
3–5 years’ experience in process improvement, continuous improvement, workflow design, operations research, automation, or analytics.
Skilled in process mapping (Visio, Lucidchart), Advanced Excel skills, and knowledgeable in Power BI.
Familiarity with automation (VBA, Python, Power Automate) preferred.
Knowledge of optimization tools is an advantage.
Strong analytical, problem-solving, and stakeholder engagement skills.
Experience working in banking, financial services, fintech, lending institutions, or any regulated finance environment is highly preferred due to the nature of process controls, compliance requirements, and data sensitivity.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, BPAD SUP)
Monitoring Supervisor
The Monitoring Supervisor provides direct support to the Assistant Manager and is responsible for overseeing the daily operations and personnel of the Monitoring Section. This includes supervising staff, managing daily section activities, and executing key financial reconciliation and reporting functions to ensure accurate and timely transaction processing. The Monitoring Supervisor ensures compliance with internal accounting policies, supports system integrity, and addresses operational issues through the coordinated oversight of both automated and manual processes.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Business Management, Accounting, Fincance, or related fields.
Licensed Certified Public Accountant (CPA) preferred
Minimum 3 years of relevant work experience in accounting, audit or financial monitoring
Strong analytical, reconciliation and leadership skills
Proficient in accounting systems, Microsoft Excel and data validation tools
Ability to supervise a team and manage multiple deliverables under pressure
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MON SUP)
Junior Project Manager
The Jr. Project Manager is responsible for leading and managing small to medium-sized projects – as assigned by the PMD Head – from initiation through completion. This role involves supervising project teams, ensuring timely and successful project delivery, managing stakeholder communications, and supporting project-related administrative functions.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Business Administration, Management, Engineering, IT, or related field.
At least 2-5 years of project management experience, including supervisory responsibilities.
Project management certification (PMP, Scrum Master, Lean Six Sigma) is a plus.
Basic knowledge of project management principles and methodologies (Agile, Waterfall).
Familiarity with project management software/tools (e.g., Asana, Jira, Trello, MS Project).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to work collaboratively and support team efforts.
Time management skills and ability to handle multiple tasks.
Problem-solving mindset with a willingness to learn.
Adaptability and openness to feedback.
Basic understanding of budgeting and resource allocation.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, JPM)
Marketing Supervisor (Data Analyst)
The Marketing supervisor is responsible for identifying, sizing, and prioritizing current and emerging market opportunities for the Association’s financial products and services. This role translates data into actionable growth strategies, enabling the Association to make informed decisions on product positioning and profitability, portfolio expansion, and communications.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Management, Marketing, Economics, Statistics, Mathematics, or other related disciplines, specializing in Data Analysis, Market Intelligence, Actuarial Analysis, and the like; Master’s Degree or certifications to relevant post-graduate studies an advantage.
At least 5 years experience in data analysis, preferably supporting Sales, Marketing, or Business Strategy functions. Work experience in savings and loan associations (SLAIs), banks, or other financial institutions a huge advantage.
Excellent data gathering, analysis, and storytelling skills.
Experience in leading/supervising a team an advantage.
Advanced proficiency in data tools and platforms, such as but not limited to Excel, SQL, BI, etc.
Team player, and able to tell a story of their analysis from top management down to rank-and-file.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MKTGSUP)
Management Information Systems - Assistant Manager
We are looking for a highly analytical and detail-oriented MISD Assistant Manager to assist the head in dashboard development, KPI monitoring, and data governance initiatives. This role will ensure that the entire organization operates using consistent, accurate, and real-time information—empowering teams to make smarter and faster decisions.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Information Systems, Computer Science, Analytics, Engineering, or related fields.
3–5 years of experience in BI, MIS, reporting, analytics, or data management.
Strong proficiency in Power BI and Excel.
Knowledge of SQL and data pipelines is an advantage.
Familiarity with data warehouses, metadata management, or SSOT principles.
Strong analytical, communication, and stakeholder-management skills.
Experience leading small teams or projects is a plus.
Experience working in banking, financial services, fintech, lending institutions, or any regulated finance environment is highly preferred, especially due to the sensitivity of data, strict reporting standards, and the need for accuracy in enterprise-wide KPIs and dashboards.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, AM MSI)
Contact Center Assistant
The Contact Center Assistant is responsible for handling inbound and outbound client calls and addressing client inquiries. The role provides first-level technical and customer support by assisting users with account access, system navigation, and basic troubleshooting. The position also responds to customer inquiries, resolves issues promptly, escalates complex concerns when necessary, and ensures the efficient delivery of the Association's products and services while maintaining a high standard of customer satisfaction.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Administration or a related compliance field
Willing to travel to nationwide satellite offices
At least 1–2 years of experience in a bank as a Compliance Assistant
Fresh graduates are encouraged to apply; candidates with Latin honors are preferred
Excellent communication and interpersonal skills
Proficient in Microsoft Office tools (e.g., Excel, PPT)
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, COMASST)
Sales Admin Assistant
The Sales Admin Coordinator performs specific functions and assists in various phases of the department’s sales operations. The position is primarily responsible for supporting and monitoring sales activities and performance within the assigned region, ensuring that year-end financial goals and documentary requirements are met.
Required Skills, Knowledge and Characteristics
Bachelor's degree in Business Administration, Marketing, Management, Finance, or any related field.
Proficient in Microsoft Office applications, particularly Excel, for data entry, reporting, and tracking.
Basic knowledge of sales processes, administrative functions, and customer service principles.
Experience using CRM, ERP, or database management systems is an advantage.
Good analytical and organizational skills.
Effective verbal and written communication skills.
Ability to coordinate with different teams and build positive working relationships.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, SALES AA)
Quality Assurance Officer
The QA Officer is responsible for implementing and overseeing the quality management framework for IT processes and projects, ensuring compliance with BSP-prescribed quality standards, risk management practices, and organizational policies. The role promotes a culture of quality, monitors IT project performance, and provides recommendations for continuous improvement.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in IT, Computer Science/Engineering, or related field.
At least 3-5 years of experience in IT Quality Assurance, Software Testing, IT Audit/IT Project Auditing.
Excellent knowledge of the Systems Development Life Cycle (SDLC), IT project management standards and methodologies, and BSP IT risk management standards, guidelines, and frameworks.
With appropriate training relevant to the role, including quality management systems, software testing methodologies, IT governance, risk management, and regulatory compliance.
Strong analytical, reporting, and communication (verbal and written) skills.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, QA)
Internship
Required Skills, Knowledge and Characteristics
- Candidate must taking up at least a Bachelor’s/College Degree, Economics, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing or equivalent.
- Accepting applicants with a minimum of 300 hours and only those endorsed as part of their school requirement.
- Applicants must be willing to work in Quezon City.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code (ex: Juan Dela Cruz, INTERNSHIP)
Employee Benefits
At Public Safety Savings and Loan Association Inc. (PSSLAI), we know that our people are the most critical component of the Association’s success, that’s why we developed healthier workspaces and poured our effort in forming a highly competitive remuneration and comprehensive benefits package for our employees. If you find fulfillment in serving those who serve and protect the country, be a part of the PSSLAI family today!
Other benefits includes:
- Health and insurance coverage
- Retirement benefit plan
- Yearly vaccinations (Flu, Pneumonia, Cervical, etc.)
- Free use of facilities (Gym, The PEAK, Roof Deck, etc.)
- Scholarship program
- PSSLAI Membership (for regular employees)
Internship Programs
The Public Safety Savings and Loan Association Inc. (PSSLAI) Internship Program offers an exciting opportunity for students to gain hands-on experience in the financial services industry. Interns will work closely with experienced professionals and develop key skills in areas such as financial management, customer service, marketing, logistics/procurement, and operations.
Join Us Now!
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