Careers
Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.
If you’re ready to serve those who serve and protect, join us today and make a difference!
Job Openings
Account Representative
Performs activities that involve selling, customer service as well as the overall management of sales through reports generation (from lead generation, promotional marketing to closing of deals). Other activities include research and product/services development that are suitable to the needs of PSSLAI’s clientele.
Required Skills, Knowledge and Characteristics
Graduate of any 4-year course (college undergraduate or holder of vocational or associate degree courses are welcome to apply)
With at least 1-3 years of work experience specializing in Marketing, Banking, Financial Services or equivalent
Self starter and Hardworking
Can work with minimal supervision
Must have an excellent sales and market analytical skills
With Good oral & written communication skills
Diligent, honest, meticulous and organized
Must have a strong personality and proven leadership skills
Willing to travel heavily within the assigned area of responsibility:
Camp Crame
La Union
Lucena
Taguig
Cebu
Iloilo
Tacloban
Zamboanga
Cordon
CDO
Caloocan
Baguio
Naga
Dumaguete
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, Area (ex: Juan Dela Cruz, AR Cordon)
Member Service Assistant
JOB SUMMARY
The Member Service Assistant is primarily responsible for the marketing initiatives within their assigned region and help meets the Association’s set target for the year. The MSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others. The MSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned.
Required Skills, Knowledge and Characteristics
Graduate of any 4-year course Graduate of any 4-year course (college undergraduate or holder of vocational or associate degree courses are welcome to apply)
With at least 1-2 years of work experience specializing in Customer Service, Sales, Marketing, Banking, Financial Services or equivalent
Required Skill(s): MS Excel, MS Office, MS Word
Willing to do field work (as needed)
Areas:
Bicutan
Dumaguete
Iloilo
Tagbilaran
CDO
Bacolod
Camp Crame
Pampanga
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, Area (ex: Juan Dela Cruz, MSA Cotabato)
Member Service Assistant (Reliever)
JOB SUMMARY
The Member Service Assistant Reliever is primarily responsible in relieving MSAs positions in the regions/provinces and shall be responsible for the marketing initiatives within that region and help meets the Association’s set target for the year. The MSA is also responsible for the screening and evaluation of all membership and loan applications received in their assigned region, which includes but are not limited to assessment of loan/membership applications, submitted documents and others. The MSA also promotes and advises PSSLAI members on the products and services offered by the Association as well as handle all customer inquiries and ensure that the services provided by the Association is efficiently delivered to all concerned.
Required Skills, Knowledge and Characteristics
- Graduate of any 4-year course
- With at least 1-2 years of work experience specializing in Customer Service, Sales, Marketing, Banking, Financial Services or equivalent
- Required Skill(s): MS Excel, MS Office, MS Word
- Willing to do field work (as needed) and be assigned to region/provinces nationwide
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MSA REL)
IT Audit Assistant
The IT Audit Assistant is responsible for reviewing and assessing PSSLAI's financials, processes, controls and practices, as well as related procedures according to the yearly audit plans to provide the Head of the Audit Department objective assurance and consulting activity designed to add value and improve the Association's operations. The internal auditor shall perform management, information systems and technologies, financial and security audits in all locations of the Association to review and evaluate the effectiveness and efficiency of operations, reliability of financial reporting, compliance with applicable laws and regulations.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in accountancy, Internal Audit, Accounting Technology, Financial Accounting or any related field
With recognized professional designation, Certified Information Systems Auditor (CISA) is a plus.
With work experience using IT internal audit methodologies, with sufficient knowledge of IT environment and controls.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, IT AA)
Member Care Specialist
The Member Care Specialist is responsible for the daily operations of Member Care Section of the department, including the member concerns in SOs and Branches.
Required Skills, Knowledge and Characteristics
• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, or equivalent.
• With 1-2 years work experience specializing in Banking, Financial Services or equivalent.
• Systematic, organized, and resourceful
• Flexible, courteous, and trainable, with an outgoing personality
• Proactive and possesses a strong sense of urgency
• Customer service-oriented
• Excellent oral and written communication skills
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MCS)
New Accounts Representative
The New Accounts Representative is responsible for the opening of accounts, encoding appropriate data relevant to the opened account as well as handling prospective members by providing correct and comprehensive information about the products and services of the Association.
Required Skills, Knowledge and Characteristics
• Bachelors/College Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce, or equivalent.
• With 1-2 years work experience specializing in Banking, Financial Services or equivalent.
• Customer service-oriented
• Diligent, honest, meticulous, and organized
• Excellent oral and written communication skills
• Systematic, organized, and resourceful
• Proactive and possesses a strong sense of urgency
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, NAR)
Database Engineer
The Database Engineer is responsible for the administration, monitoring, tuning, and maintenance of PSSLAI’s mission-critical databases. This role ensures database performance, availability, data integrity, and security, while supporting business operations and development teams.
Required Skills, Knowledge and Characteristics
Qualifications
Bachelor’s Degree in Computer Science, Information Technology, or related field.
3–5 years of experience in database administration roles.
Certifications in DB2, Microsoft SQL Server, MySQL, PostgreSQL, and/or MongoDB administration preferred.
Skills and Competencies
Strong understanding of database systems (DB2, SQL Server, MySQL, PostgreSQL and MongoDB).
Skilled in writing SQL scripts and performing performance tuning.
Knowledgeable in encryption of different databases.
Experience with backup/recovery tools and high availability configurations (HADR).
Experience with monitoring, alerting tools, and job scheduling platforms.
Good problem-solving, documentation, and communication skills.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, DE)
Teller
The Teller is responsible for accurate and efficient processing and recording of routine transactions for PSSLAI clients including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. He/she also promote and advise PSSLAI customers on the Association's products and services.
Required Skills, Knowledge and Characteristics
Candidate must possess at least a Bachelor’s Degree in Finance, Accounting, Business Administration, or any related field.
1 to 2 years of experience in bank tellering
Proficient in MS Office applications (Excel, Word, and Outlook).
Strong numerical accuracy and attention to detail.
Excellent customer service and communication skills.
Ability to handle cash transactions efficiently and securely.
Must be trustworthy, organized, and able to work effectively under pressure.
Areas:
Head Office along EDSA
Camp Crame
Pampanga
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, Teller)
Product Specialist-Partnerships (Merchants)
Responsible for the overall development, management, promotion, and acceptance of the Association’s partner merchants to expand our product offerings to Members and generate revenue.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Management, Management or Marketing
Extensive training and experience in marketing and business development, particularly in partnerships.
Previous business development or sales experience in high-value products, particularly in the Real Estate and Automotive industries, an advantage.
Excellent and effective written and oral communication skills
Proficiency in computer operations and applications.
High degree of organizational and analytical skills.
Hardworking, innovative, results-oriented and with positive work attitude.
Excellent public relations and maintains good rapport with peers and partners. requirements
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, PRODSP)
Compliance Assistant
Compliance Assistant will assist the Chief Compliance Officer and play a crucial role in safeguarding the Association against fraudulent activities and conducting compliance testing to ensure adherence to relevant laws, rules and regulations, as well as internal policies and procedures. This position requires a keen eye for detail, analytical skills, and the ability to work collaboratively with various departments to mitigate compliance and fraud risks.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Administration or a related compliance field
Willing to travel to nationwide satellite offices
At least 1–2 years of experience in a bank as a Compliance Assistant
Fresh graduates are encouraged to apply; candidates with Latin honors are preferred
Excellent communication and interpersonal skills
Proficient in Microsoft Office tools (e.g., Excel, PPT)
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, COMASST)
Assistant Manager - Management Information Systems
We are looking for a highly analytical and detail-oriented MISD Assistant Manager to assist the head in dashboard development, KPI monitoring, and data governance initiatives. This role will ensure that the entire organization operates using consistent, accurate, and real-time information—empowering teams to make smarter and faster decisions.
Required Skills, Knowledge and Characteristics
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Analytics, Engineering, or related fields.
3–5 years of experience in BI, MIS, reporting, analytics, or data management.
Strong proficiency in Power BI and Excel.
Knowledge of SQL and data pipelines is an advantage.
Familiarity with data warehouses, metadata management, or SSOT principles.
Strong analytical, communication, and stakeholder-management skills.
Experience leading small teams or projects is a plus.
Experience working in banking, financial services, fintech, lending institutions, or any regulated finance environment is highly preferred, especially due to the sensitivity of data, strict reporting standards, and the need for accuracy in enterprise-wide KPIs and dashboards.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, AM MSI)
Supervisor - Business Process and Analytics
We are seeking a detail-oriented and analytical BPAD Supervisor who will assist the department head in business process improvement initiatives, automation projects, and analytics-driven initiatives across the Association. The role ensures that workflows are optimized, inefficiencies are identified and addressed, automation tools are deployed effectively, and data-informed recommendations support cross-departmental performance improvements.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Industrial Engineering, Management Engineering, Business, Information Systems, Analytics, or related fields.
3–5 years’ experience in process improvement, continuous improvement, workflow design, operations research, automation, or analytics.
Skilled in process mapping (Visio, Lucidchart), Advanced Excel skills, and knowledgeable in Power BI.
Familiarity with automation (VBA, Python, Power Automate) preferred.
Knowledge of optimization tools is an advantage.
Strong analytical, problem-solving, and stakeholder engagement skills.
Experience working in banking, financial services, fintech, lending institutions, or any regulated finance environment is highly preferred due to the nature of process controls, compliance requirements, and data sensitivity.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, SUP BPAD)
Monitoring Supervisor
The Monitoring Supervisor provides direct support to the Assistant Manager and is responsible for overseeing the daily operations and personnel of the Monitoring Section. This includes supervising staff, managing daily section activities, and executing key financial reconciliation and reporting functions to ensure accurate and timely transaction processing. The Monitoring Supervisor ensures compliance with internal accounting policies, supports system integrity, and addresses operational issues through the coordinated oversight of both automated and manual processes.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Business Management, Accounting, Fincance, or related fields.
Licensed Certified Public Accountant (CPA) preferred
Minimum 3 years of relevant work experience in accounting, audit or financial monitoring
Strong analytical, reconciliation and leadership skills
Proficient in accounting systems, Microsoft Excel and data validation tools
Ability to supervise a team and manage multiple deliverables under pressure
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MON SUP)
Service Delivery Officer
The Service Delivery Officer is responsible for managing and governing IT service delivery processes to ensure reliable, efficient, and continuously improving IT services. The role covers Incident Management, Problem Management, Change Management, Service Level Management, Process Improvement, and Policy Creation and Review, ensuring IT services align with business objectives, contractual commitments, and regulatory requirements.
Required Skills, Knowledge and Characteristics
Bachelor's degree in information technology, Computer Science, or related field.
5+ years of experience in IT Service Delivery or IT Operations Management.
Strong knowledge of ITIL processes; ITIL certification preferred.
Excellent communication, leadership, and stakeholder management skills.
Experience with vendor management and contract negotiations.
Strong knowledge of ITIL / ITSM frameworks (ITIL 4 preferred)
Experience working with ITSM tools (e.g., Manage Engine, ServiceNow, BMC, Jira Service Management)
Excellent stakeholder communication and coordination skills
Strong analytical, problem‑solving, and decision‑making abilities
Ability to manage service issues under pressure and within tight timelines
Experience in process documentation, policy writing, and governance activities
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, SDO)
Junior Project Manager
The Jr. Project Manager is responsible for leading and managing small to medium-sized projects – as assigned by the PMD Head – from initiation through completion. This role involves supervising project teams, ensuring timely and successful project delivery, managing stakeholder communications, and supporting project-related administrative functions.
Required Skills, Knowledge and Characteristics
Bachelor’s degree in Business Administration, Management, Engineering, IT, or related field.
At least 2-5 years of project management experience, including supervisory responsibilities.
Project management certification (PMP, Scrum Master, Lean Six Sigma) is a plus.
Basic knowledge of project management principles and methodologies (Agile, Waterfall).
Familiarity with project management software/tools (e.g., Asana, Jira, Trello, MS Project).
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to work collaboratively and support team efforts.
Time management skills and ability to handle multiple tasks.
Problem-solving mindset with a willingness to learn.
Adaptability and openness to feedback.
Basic understanding of budgeting and resource allocation.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, JPM)
Internship
Required Skills, Knowledge and Characteristics
- Candidate must taking up at least a Bachelor’s/College Degree, Economics, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing or equivalent.
- Applicants must be willing to work in Quezon City.
- 20 Internship position(s) available.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code (ex: Richelle Guillermo, INTERNSHIP)
Marketing Supervisor (Data Analyst)
The Marketing supervisor is responsible for identifying, sizing, and prioritizing current and emerging market opportunities for the Association’s financial products and services. This role translates data into actionable growth strategies, enabling the Association to make informed decisions on product positioning and profitability, portfolio expansion, and communications.
Required Skills, Knowledge and Characteristics
Bachelor’s Degree in Business Management, Marketing, Economics, Statistics, Mathematics, or other related disciplines, specializing in Data Analysis, Market Intelligence, Actuarial Analysis, and the like; Master’s Degree or certifications to relevant post-graduate studies an advantage.
At least 5 years experience in data analysis, preferably supporting Sales, Marketing, or Business Strategy functions. Work experience in savings and loan associations (SLAIs), banks, or other financial institutions a huge advantage.
Excellent data gathering, analysis, and storytelling skills.
Experience in leading/supervising a team an advantage.
Advanced proficiency in data tools and platforms, such as but not limited to Excel, SQL, BI, etc.
Team player, and able to tell a story of their analysis from top management down to rank-and-file.
Kindly email you resume to hr@psslai.com, carmina.salaum@psslai.com and lisle.garcia@psslai.com
Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, MKTGSUP)
Employee Benefits
At Public Safety Savings and Loan Association Inc. (PSSLAI), we know that our people are the most critical component of the Association’s success, that’s why we developed healthier workspaces and poured our effort in forming a highly competitive remuneration and comprehensive benefits package for our employees. If you find fulfillment in serving those who serve and protect the country, be a part of the PSSLAI family today!
Other benefits includes:
- Health and insurance coverage
- Retirement benefit plan
- Yearly vaccinations (Flu, Pneumonia, Cervical, etc.)
- Free use of facilities (Gym, The PEAK, Roof Deck, etc.)
- Scholarship program
- PSSLAI Membership (for regular employees)
Internship Programs
The Public Safety Savings and Loan Association Inc. (PSSLAI) Internship Program offers an exciting opportunity for students to gain hands-on experience in the financial services industry. Interns will work closely with experienced professionals and develop key skills in areas such as financial management, customer service, marketing, logistics/procurement, and operations.
Join Us Now!
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